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Booking Terms & Conditions

Booking: All enquiries should be sent directly to Anphong Tourist via head office in Hochiminh City, Vietnam, we will reply within 24hours for your enquiries.
Prices: Based on the contract or upon requests
Payment Conditions : A deposit or full payment is required upon cut off day of the booking
*45 working days before tour arrival for GIT (Min.16 rooms)
*21 working days before tour arrival for GIT (Min.08 rooms)
*07 working days before tour arrival for FIT
Balance payment is to be paid in full minimum 07 working days before arrival. Failure to comply may result in an automatic cancellation of reservation and a forfeit of deposit.
Payment Method: By TTR in advance or In Cash upon arrival
Cancellation: Cancellation must be notified before the cut off day, otherwise, a cancellation fee for one hotel night will be applied . No refund will be made if any tourist leaves a trip by itself after the trip began and no refund will be made for any accommodation, transport, sightseeing, meals or services not utilized.
Travel Insurance: Strongly recommended with respect to such areas as trip cancellation, personal baggage, personal accident, injury & illness. We will be pleased to assist in the enquiries of any travel insurance.
Complaints/Claims: We welcome your feedback. Should you feel dissatisfied with our service, please contact us at Tel: 0084-8-9707769 Fax: 0084-8-9705175 or Feedback
Any complaint/claim must be made in writing/email within 2 weeks after service has been rendered. No responsibility is accepted in respect of my complain/claim which is not so made.
Inevitable cause: Neither party shall be responsible for any damages caused by inevitable causes whatever and however beyond the control of the parties affected by, but not limit to, decrees of the Government or Government Agencies, refusal of Government Authorizations, Court instructions, hail storm, Act of God, the public enemy, strikers, fire, flood, explosions, earthquakes, epidemics, riot, war, rebellion, or quarantine restriction.
Anphong Tourist (APTT) is responsible for the implementation of all services booked by party but reserves the right to switch around their itineraries where actual circumstances demand. Furthermore, it may have to change a certain program due to external causes lying beyond its control but will replace the services cancelled with those of a similar value. However, any changes must be in writing by the other side first.

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Vietnam phone : (+84-28) 39707769 – Fax : (+84-28) 39705175 – Email: apttgolf@apttgolf.com
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